What does a patient see when they first walk in to the hospital?
Arnold Melnick, DO, who has written on many aspects of medical communication states the following about waiting rooms:
“Patients often form their first impression of a medical practice in the waiting room, or reception area. Stained furniture, old magazines strewn about, rude front-office staff—such experiences have a huge impact on how patients perceive the quality of their care.”
In the photo above, designers and hospital administrators goal was to provide a homier atmosphere and allow patients to sit apart from others if they choose. Healthcare interior designers arranged the waiting room furniture in separated small groups. They didn’t have views from windows. Instead, the designers used art reflecting the natural world hoping to calm patients and remind them of happier moments in their lives.
Here is a look back at some of the waiting rooms we have featured on this site:
Article Source: http://TheDo.Osteopathic.org
The original article may be seen here.