Evangelical Community Hospital Ensures Family-Centered Care

Posted by on Oct 13, 2021 in Featured Artists and Inspirations
Evangelical Community Hospital Ensures Family-Centered Care

Patient- and family-centered care means working in partnership with patients and their families in the delivery of health care. It also means being aware of and responding to the family’s needs. In healthcare, the family-centered care approach is important because it leads to better health outcomes. On top of that, patient experience is better as is staff satisfaction. Both of which improve the hospital’s bottom line overall.

Evangelical Community Hospital for Family Centered Care

Healthcare Design Magazine recently featured Evangelical Community Hospital, by CallisonRTKL as a finalist in the 2021 Healthcare Design Showcase Awards. Their approach to patient and family-centered care is what really stood out to the judges. (source)

CallisonRTKL’s renderings for Evangelical Community Hospital – Lightfilled Lobby and a Single Patient Room with a Nested Bathroom (source)

“Evangelical Community Hospital sought to revitalize its existing hospital through the addition of a new bed tower that ties into the old building. To ensure that the new design, from main entry to patient room, supported a patient- and family-centered care model, the team validated concepts by using both physical and virtual mock-ups and user group testing. Efficiencies were gained via the project by changing from double-occupancy to single-patient rooms with nested bathrooms, which allowed for a larger staff care zone and improved sight lines to the patient from the corridor. Additionally, sliding doors were specified for patient rooms, reducing the overall floor plate width and permitting light from the fully glazed exterior patient room wall to reach the corridor. Meanwhile, a decentralized nursing model was adopted, including decentralized medication storage developed with nursing and pharmacy staff.”

Jennifer Kovacs Silvis, Healthcare Design Magazine

CallisonRTKL provided medical planning, programming, architectural design, and interior design for the nearly 120,000-SF, four-floor addition and renovation to Evangelical Community Hospital’s existing 132-bed acute care hospital. The construction project provides single-occupancy patient rooms and a number of other amenities for patients, families, and staff.

“What I’m most excited about is that through the renovation and expansion we are bringing the facility to a level that matches the compassionate, high-quality of care that is known of our staff. This project enables us to provide exceptional patient experiences and attract and retain the best caregivers.”

Kendra Aucker, president and CEO of Evangelical Community Hospital

About CallisonRTKL

CallisonRTKL is a global architecture, planning and design practice. Over the last 70 years, they have created some of the world’s most memorable and successful environments for developers, retailers, investors, institutions and public entities. The practice’s portfolio includes acute care facilities, outpatient clinics and medical office buildings, in addition to large community hospitals around the world.

Marie Wikoff is the creator of Wikoff Design Studio based out of Reno, Nevada. Her expertise in healthcare design has helped develop modern design for healthcare organizations locally, regionally and internationally. Her credentials include Evidence-Based Design Accreditation and Certification (EDAC), American Academy of Healthcare Interior Designer (CHID), the National Council of Interior Design Qualification (NCIDQ) and LEED AP. Contact Marie Wikoff


“Designed Addition to Evangelical Community Hospital Breaks Ground.” CallisonRTKL, 31 Aug. 2018, https://www.callisonrtkl.com/news/callisonrtkl-designed-addition-to-evangelical-community-hospital-breaks-ground/.

Jennifer Kovacs Silvis. “Awards + Events.” HCD Mag, https://healthcaredesignmagazine.com/news/awards-events/distinctive-details/.

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